Terms & Conditions


If you continue to browse and use this website, you’re agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this site. If you disagree with any part of these terms and conditions, please do not use this website.
The term “Rock & Bird” or “us” or “we” refers to the owners of this site. The term ‘you’ refers to the user or viewer of our site.
The use of this website is subject to the following terms of use.

General Terms

The contents of the pages of this website are for your general information and use only. They are subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland, England, Northern Ireland and Wales.

Prices and Availability

All prices shown are in GBP and include VAT. Prices may change at any time prior to (but not after) acceptance of your order.
We do our best to warn customers if a product is low in stock or out of stock (at which point it won’t be possible to add to the basket).
Should an item be found to be out of stock after you’ve placed your order, we’ll tell you immediately and offer you a new delivery date. If this isn’t acceptable to you, a full refund will be made.

Orders and Payment

After placing your order you’ll receive an automated confirmation email with a summary of your order. Secure payment is not taken through this website – we offer payment on collection, via bank transfer or via PayPal. We never have access to your payment details.

Cancellations and Returns

We may cancel your order if it hasn’t yet been fulfilled, or up to 7 working days after fulfilment.
If you wish to cancel your order, please email us and we’ll refund any payment made.
The product(s) must be in a fully re-saleable condition when returned to us.